Here are answers to some frequently asked questions

Why rent from Komatsu Rental?

  • Rental is ideal to meet project specific requirements; for example, if an operation does not have the equipment for a specific short to medium term project, it can hire and then return.
  • A rental machine is an ideal substitute while an in-house machine is undergoing a rebuild or major overhaul.
  • Rental allows any operation to quickly meet an increase in project requirements
  • Rental allows increased operational flexibility.
  • Rental does not require capex and can be an off-balance sheet solution allowing the customer to invest capital in fixed plant assets.

What are the major advantages of hiring plant and equipment from Komatsu Rental?

  • By renting from Komatsu Rental, customers are engaging with a trusted brand, giving the assurance of high safety standards.
  • Komatsu Rental machines are all low-hour and/or new machines.
  • Rental provides customers with the opportunity to try latest model equipment before buying to see if it is suitable for an application.
  • It allows increased production efficiency; when a breakdown occurs on an owned machine, a hire machine can be delivered quickly to allow operations to continue.
  • Rental provides an ideal product comparison opportunity for operators to experience the Komatsu brand with no long-term commitment, something that is not possible in some cases with other owned OEM machines.
  • Hiring a machine through Komatsu Rental provides customers with an OEM-backed guarantee of reliability, and a strong brand assurance of quality.
  • For quarrying and mining customers, the ability to rent a quarry or mining-specced machine through Komatsu Rental assures customers that they are getting access to the latest technology, compliance and safety features, which are usually an additional cost inclusion when buying a machine.
  • All Komatsu Rental machines include access to KOMTRAX reporting to monitor machine activity, and productivity, operator behaviour and anti-theft protection or misuse.
  • Each Komatsu Rental machine includes full service and technical support.
  • Komatsu Rental can make fleet management’s job far easier by taking advantage of the company’s large national branch footprint, saving time by making a single call for service, support, or to rent further machines.
  • Using new, premium-brand equipment is more reliable, increases productivity and minimises downtime when hiring a machine. 
  • Komatsu Rental’s new or near-new machines provide increased operational uptime and availability.
  • Rental is ideal to meet short or medium term requirements, where capital expenditure is not a viable option.

Is Komatsu Rental equipment serviced at the job site?

  • Yes, all equipment can be serviced on site or at a Komatsu branch by qualified service mechanics and tradespeople. 
  • Every 250 hours, Komatsu Rental will service a rental machine, to ensure operational uptime and continual productivity are achieved through increased availability.

How many people are involved in Komatsu Rental’s maintenance/service crew?

  • Machines in the field are serviced throughout our network’s regions through the same Komatsu Branch network that supports and services equipment which is owned by customers.

Find your closest Komatsu Rental Representative