Following a visit to Komatsu's Boots-On event in the NSW Hunter Valley in May, Queensland-based Tandy Group recently purchased a Komatsu WA380-6 wheel loader as a batch loader in its Mackay-based concrete batching plant.
The Tandy Group operates throughout Central Queensland. Its operations include Tandy Concrete operations in Mackay, Marian, Rockhampton and Yeppoon, along with its raw material division Mackay Sand and Gravel Sales, Dolomite Distributions, which mines and manufactures dolomite products, plus a transport division.Mitchell Flor, Tandy Group's general manager, said that since taking delivery of the new WA380-6 in early October, it had performed to expectations.
"It's a very well-presented machine, it operates very well, and our operators are very pleased with it," he said.
"We opted for this machine after Ray Vella, [Komatsu Australia's NQ Sales Manager - Construction & Utility Equipment] invited us to Boots-On earlier in the year.
"Similar loaders were there, we got to understand the machine a bit better; at the end of the day, it's a well-specced machine, plus Komatsu is putting a really big effort into after sales service.
"We weighed up all those things, and decided it represented good value for money, including the support Komatsu is offering," said Mitchell.
"The machine has only 250 hours and is operating nicely. "The appropriate service and support people from Komatsucame out and introduced themselves, so we now have the contacts if we ever need to discuss any particular item or issue."It has been a very good experience," he said.