Komatsu officially opened a new 12,500m², $9.9 million fulfilment centre in Tarneit, Melbourne in March, powered by the fastest order fulfillment system in the market, reinforcing our commitment to support construction and utility customers.
With Melbourne forecasted to become Australia’s largest city by 2030 and home to the fourth-largest container port in the southern hemisphere, this strategic investment ensures a strong presence in this key economic hub, and a more efficient and streamlined experience for customers when ordering Komatsu parts and machinery.
Komatsu Australia says the new centre enables faster and more reliable support for customers across Victoria, South Australia, and southern New South Wales, with next-day delivery to all regional branches.
“Leveraging the latest technology, our new facility centres around the implementation of the AutoStore - a high-speed order fulfilment system - which is operated by autonomous robots that move on top of an aluminium cubic grid,”
The facility will also strengthen Komatsu’s e-commerce capabilities, with a larger inventory now housed in Melbourne, customers will benefit from improved efficiencies through myKomatsu as well as seamless click-and-collect services. The centre will hold 35,000 unique stock items, enhancing availability and reducing lead times.
In line with our sustainability focus and goal of carbon neutrality by 2050, the fulfilment centre has achieved a 5 Green Star Design rating. The automation system is designed to be highly energy-efficient, consuming just 3,744 kWh per year when operational for a 12-hour day, five days a week, comparable to the energy usage of six toasters.
“Sustainability is always a focus for us in all our operations, so any new facility needs to reflect our commitment to reducing our environmental impact. The build of this centre not only was strategic in how we support customers, but also in how we look to achieve net-zero by 2050.”