Setting the bar for plant and equipment rentals, Loadex Hire has grown with the confidence from offering quality Komatsu equipment.
The company was founded in 1996 in Western Australia as Break West Hire to address an absence of equipment hire suppliers meeting the diverse needs of contractors. The business quickly found a loyal customer base and moved beyond WA's borders, opening as Loadex Hire in Adelaide in 2008, before the WA branch changed its trading name to Loadex Hire in 2012.
A genuine success story, the business has grown and expanded year on year, with a unique dedication to service and striving to offer customers the best.
Loadex offersa wide range of plant and equipment capable of performing both large and small tasks. Hire is on anything from a daily to a long term basis. The team at Loadex takes great pride in partnering with clients to understand their requirements and assist them in achieving their needs.
The independently owned company aims to break away from the norms of the plant and equipment hire industry and offer an up-to-date range of plant and equipment, and an alternative to the common brands that tend to dominate the hire marketplace. The company's founders boast 38 years of combined experience in the construction, earthmoving and agricultural industries.
Loadex Hire currently owns and offers a variety of Komatsu Wheel Loaders, Skid-Steer Loaders, Graders and Backhoes for hire.
John Szczypiorski, manager of Loadex's South Australia branch, explained Loadex's secret: coupling the best gear with better service.
"We very much focus on giving our customers the best products," he said. "We try and deliver a quality service. We deliberately went into the marketplace as an independent brand because the market was dominated by a few suppliers in the hire industry. We set ourselves up intentionally as an alternative to those brands.
"Customer acceptance is critical. We can have the most reliable machines, but if they're not the machines that the customer wants then we've got a problem.
"Our clients are looking for a variety of features, with a particular focus on operating costs, fuel savings and reliability. Obviously the operator wants to have a machine that's good to operate and doesn't give them health issues,, or one that has good features and is reliable.
"We'll hire almost anywhere, within reason obviously. Local government, mining, landscaping whatever it may be. We don't have any aversion to our machines doing any type of work."
Loadex recently supplied Komatsu loaders to the SA Civil Contractors branch for operator training and assessment.
"Their range was very old and so the Loadex directors approached them with a proposal to provide some up-to-date training equipment, and obviously we keep Komatsu as one of those cutting-edge brands."
Loadex has had an overwhelmingly positive experience with Komatsu equipment.
"We have never had a complaint about our Komatsu machines. We bought one of the Komatsu GD555-5 prototypes and put it into the marketplace when we started in South Australia in 2008.
"The local grader hire market was dominated by other brands and people thought we might struggle, but the market acceptance was great and it became the machine of choice for many operators. That made us very comfortable, and offering another brand to the marketplace became our point of difference."