Parts Portal Online. Used Parts Online Store For Komatsu Customers.
Komatsu Australia has launched a new dedicated used parts website that gives immediate access to thousands of used, new surplus, discontinued and "seconds" parts suitable for both Komatsu and non-Komatsu machines.
This new platform (http://usedparts.komatsu.com.au) offers convenience to customers by allowing them to search for a wide range of used parts with just a few clicks.
Users can search by key words, product codes or browse by machine or components type; the advanced search function ensures users can easily locate the correct parts they need.
According to David Small, Komatsu Australia's General Manager of Parts Sales, Komatsu Used Parts offer an alternative to new parts at very competitive prices.
"Our new parts portal is part of Komatsu's expanding offerings of people powered technology aimed at enabling customers to achieve longer machine life and more economical operation."
"For those looking to keep their repair and maintenance costs down, especially for older or used equipment, used parts provide a very economical alternative," he said.
"Komatsu equipment is designed to create efficiency. Now, customers can be efficient in every part of their ownership experience, throu gh the ability to search for used parts solutions via the Komatsu Used Parts w ebsite from anywhere, at any time.
"The ease of access to used parts means buyers of older Komatsu machines can be confident of being able to access the parts they need. This assurance maintains the value of used Komatsu equipment and improves
resale price," said David.
"And if a customer can't find the specific part they need, they can contact Komatsu direct, and we can try to source it for them through our extensive global network of Komatsu used parts."
The website's responsive design means users can search for the parts they need via computer, tablet, smartphone or other device, directly connecting customers to a vast catalogue of readily available parts for th eir machine.
Once customers have registered and logged in, they can view parts pricing; registration is free and instantaneous.
"For many years, Komatsu has offered sales of used, new surplus, discontinued and seconds parts through our used parts facilities in Brisbane (Queensland), Newcastle (NSW) and Bunbury (WA) but our Used Parts website makes our full range of parts accessible to a much wider audience," David said.
"Our new website also includes the latest information about the machines Komatsu Australia is currently dismantling highlighting those forthcoming used parts that will shortly become available to the market.
"This is an important source of parts and components for older discontinued models, for which accessing parts can be a challenge.
"Komatsu Used Parts is another example of our development as a truly customer-focussed supplier, to improve our customer service and offerings," said David.