BGC Quarries has been operating in Perth for over three decades, producing more than 1.5 million tonnes of crushed aggregate annually for the civil construction sector and government authorities – mainly the raw material required for concrete, roof tiles, block paving products and road construction projects. For Workshop Manager Glenn Bibby, keeping production on track in such a demanding environment comes down to one thing: reliable equipment, which is why they partner with Komatsu.
The fleet at BGC includes five WA600-6 wheel loaders, three PC12500 and two PC1250-8 excavators and seven HD785 dump trucks. These machines work hard every day in tough quarry conditions, and Glenn says their performance has been consistently strong.
“We have a long-standing relationship with Komatsu, and we rely on their machines and support to keep our operation efficient and productive. These machines are put to the test day in and day out, and in an environment like this, reliability is key.”
One area where reliability really counts is the undercarriage - the system of rollers, tracks, chains and components that supports the weight of heavy tracked machines like excavators and allows them to move across rugged terrain. It’s also one of the most heavily used and wear-prone parts of any machine.
“Undercarriage wear has a huge impact on machine performance and operating costs,” Glenn says. “If it’s not up to standard, it affects everything - efficiency, fuel use and downtime.”
Recently, the BGC team made the switch to a Komatsu Genuine Undercarriage for their PC1250-8 fleet of excavators, a decision driven by both performance and long-term value.
“The genuine undercarriage has been fantastic. It lasts longer, performs better, and has saved us money over time. We’ve used other brands before, but nothing matches the quality and longevity of Komatsu’s genuine parts.”
Komatsu Genuine Undercarriage components are engineered specifically for Komatsu machines and tested in the toughest conditions to deliver superior wear resistance, strength and fit. Glenn says that ultimately that means reduced downtime, lower maintenance costs and improved productivity.
“It’s been reliable and long-lasting, especially in the extreme conditions we deal with over in the west at our quarries. This is absolutely crucial for machine availability and hitting our production targets.”
For BGC, it’s not just the equipment that matters, it’s the support that comes with it. Glenn says Komatsu’s free undercarriage inspections have been instrumental in keeping their machines running.
“We can monitor wear and plan ahead for replacements, which keeps our machines available and our production moving,” he says.
Komatsu Key Account Manager Barry Harken works closely with the BGC team, providing regular updates on offers, services and support.
“Barry keeps us in the loop and makes sure we’ve got what we need. That kind of service makes a real difference.”
Since switching to Komatsu Genuine Undercarriage, BGC Quarries has seen improved machine performance, reduced downtime and ongoing cost savings.
“In extreme quarry conditions, you need gear that can go the distance. With Komatsu, we’ve got the confidence that our fleet is backed by quality parts and reliable support.”
Learn more about Komatsu’s Genuine Undercarriage here.