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DIVALL IMPRESSED WITH KOMATSU SERVICE AND SUPPORT

 
Andy Divall, Divall’s Earthmoving & Bulk Haulage 
 
 
 
 

Divall’s Earthmoving & Bulk Haulage, a Goulburn, NSW-based company, has recently returned to buying Komatsu equipment, including excavators and articulated dump trucks, as a result of inferior parts and service backup from other suppliers.



Divall’s was established in 1991 by Andy and Michael Divall operating from a company-owned and operated quarry at Carrick Hill, Goulburn.

The company has since grown to the stage where it employs over 80 local people and is a major contributor to the local economy.

In addition to its crushing and quarrying operations, Divall’s areas of operations include general earthworks and earthmoving, roadworks, bulk haulage, demolition, subdivisions and hourly hire.

Its clients range from local government, state government agencies, large private contractors, and major companies in the region, down to private home-owners and small backyard projects.

Much of its construction-related work is in the Sydney/Hawkesbury-Nepean catchment areas, building rock flumes for the Hawkesbury Nepean Catchment Management Authority.

Currently its fleet consists of its recently purchased HM300-2 artic and two PC200-8 excavators, along with seven PC200-7 excavators.

The newest machines are currently being used for general earthworks on subdivision projects, while its Dash 7 excavators are used in general earthmoving and in crusher-feeding operations.

According to Andy Divall, the company has been buying Komatsu products – primarily excavators – for the past 14 years.

"The main reason we bought these latest Komatsu machines was because of the parts and service backup we get from the company," he said.

"We have been very pleased with that, especially compared with some of their opposition.

"We do have a couple of opposition excavators, which we went for at one time, but we’re slowly trading our way back into Komatsu.

"It’s been the same with the articulated dump trucks," Andy said. "We found the opposition parts and service backup has been pretty ordinary so we went for the
HM300 truck.

"The other thing I liked about the HM300 was the fact that it came with KomTRAX. The ability to pull up the fuel figures and the hours on a job is great; those are things I like to be able to look at.

"It also gives our service guys the ability to look at all the other aspects of the machine that they need to. We can pull up all that information remotely, no matter where we are."

 

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